12jat Terms and Conditions

Welcome to 12jat. These terms and conditions ("Terms") apply to your use of the 12jat platform and all of its services. By creating an account or using any of our services, you automatically agree to these Terms.

12jat is an online gaming platform serving users in Bangladesh, offering a wide range of entertainment including slots, Sports Betting, and fish games. Our terms and conditions are designed to protect the rights and responsibilities of users, outline acceptable platform use, and ensure legal protection for both parties.

If you disagree with any part of these terms and conditions, please refrain from using 12jat. If you have any questions, feel free to contact our support team.

To create an account with 12jat, you must meet the following requirements:

• You must be at least 18 years must be met.
• You must register using accurate and genuine personal information.
• Each person may only open One account open. Any attempt to create multiple accounts will result in all accounts being closed and any deposited funds may be forfeited.
• Keeping your account password and login credentials strictly confidential is your responsibility.
• Sharing or selling your account to another person is strictly prohibited.

12jat may request your ID or other documents for verification at any time. Failure to submit the required documents may result in your account being temporarily or permanently suspended.

The financial transaction rules and conditions on 12jat are detailed below. All transactions are conducted in Bangladeshi Taka (BDT).

Deposit:

• Minimum Deposit: BDT 200
• Maximum Deposit: Daily limits apply (varies by account level)
• Accepted payment methods: Mobile Banking, Nagad, Rocket
• Deposits are typically credited to your account within 2–5 minutes

Withdraw:

• Minimum Withdrawal: BDT 500
• Withdrawals may take up to 24 hours to process
• Account verification (KYC) must be completed before making a withdrawal
• Wagering requirements must be met before bonus funds can be withdrawn

12jat reserves the right to delay payments on suspicious transactions pending verification. In line with our anti-money laundering policy, all large transactions are automatically reviewed.

12jat regularly offers a variety of bonuses and promotional deals. These offers are time-limited and subject to specific terms. Here are some key things to know about bonus use under 12jat's terms and conditions:

• Welcome Bonus: For new members only. Up to 100% bonus on your first deposit.
• Wagering Requirement: A minimum wager of 10–30x the bonus amount (depending on the bonus type) is required before withdrawal.
• Bonus Validity: Each bonus must be used within a specified validity period; once expired, the bonus is automatically forfeited.
• Bonus Abuse: Any attempt to claim bonuses through abnormal system exploitation will result in bonus cancellation and account suspension.
• Reload Bonus & Cashback: Available on specific days or events; separate terms apply.

12jat believes every player deserves a fair shot. To ensure fair play across our platform, we use RNG (Random Number Generator) technology that is internationally certified and verified.

• Using bots, automated software, or any third-party tools to play games is strictly prohibited.
• Collusion — attempting to gain an unfair advantage by coordinating bets across multiple accounts in the same game — is strictly prohibited.
• Any winnings obtained by exploiting technical errors will be voided.
• Match fixing or the use of insider information in Sports Betting is strictly prohibited.

12jat uses an advanced monitoring system to detect suspicious gaming behavior. If a violation is confirmed, the account in question will be closed and any remaining balance may be forfeited.

The following activities are clear violations of 12jat's terms and conditions and will result in account termination:

• Creating an account using a false identity or fraudulent information
• Using stolen or unauthorized payment methods
• Using the platform for money laundering or any form of illegal financial activity
• Attempting unauthorized access to the platform's systems or software
• Harassing, threatening, or disturbing other users
• Attempting to collect bonuses by creating multiple accounts
• Filing fraudulent chargebacks or payment disputes

12jat is deeply committed to responsible gaming. We want gaming on our platform to always be a source of entertainment — never a source of harm. To support this, 12jat provides the following tools:

• Deposit Limit: You can set your own maximum daily, weekly, or monthly deposit limits at any time.
• Self-Exclusion: Option to temporarily lock your own account for a set period.
• Cooling-Off Period: Option to take a gaming break ranging from 24 hours up to 30 days.
• Reality Check: You will receive periodic reminders showing how long you have been playing.

If you or someone you know may be struggling with a gaming addiction, please reach out to our support team right away. For more information, visit our Responsible Gaming View page.

12jat takes the privacy of your personal information very seriously. Our full policy on data collection, storage, and use can be found in our Privacy Policy Full details are available on the page.

• Your personal information is never sold to third parties.
• All data is secured with 256-bit SSL encryption.
• Your information is never shared except where required by law (e.g., government investigations).
• To request deletion of your data, please contact our support team.

You can request to close your 12jat account at any time through our support team. Please withdraw any available balance before closing your account.

12jat may unilaterally suspend or close an account under the following circumstances:

• Serious Violations of Terms and Conditions
• If evidence of fraud or deception is found
• Accounts inactive for an extended period (more than 12 months)
• As directed by a court or government authority

If you have a dispute or complaint with 12jat, please contact our customer support team first. We generally aim to resolve all complaints within 48 hours.

• Step 1: Contact our support team via live chat or email.
• Step 2: If unresolved, fill out the formal complaint form.
• Step 3: Resolution through neutral mediation with the consent of both parties.

These terms and conditions are governed by applicable law. By using 12jat's services, you agree that any legal disputes will be resolved in the designated jurisdiction.