At 12jat, we believe gaming should be a source of fun, not stress. Play responsibly — set your limits, stay in control, and keep more time for the people who matter.
We're not just here for entertainment — we're committed to your wellbeing and peace of mind too.
You can set your own daily, weekly, or monthly deposit limits. Any amount beyond your budget is automatically blocked.
Track how long you've been playing. Once your set time is up, 12jat will automatically remind you to take a break.
If you feel you need a short break, you can temporarily suspend your account for a set period of time.
No one under 18 is permitted to play on 12jat. Every account is verified through a strict KYC process.
While you play, occasional pop-up messages will let you know how long you've been playing and how much you've spent.
If you run into gaming-related difficulties, 12jat's 24/7 Bangla support team and professional counseling service are always available.
Responsible gaming means treating gaming as a form of entertainment — not as a guaranteed way to earn money or a way to relieve stress. At 12jat, the core goal of responsible gaming is to ensure every player can enjoy gaming safely and within their means.
Online gaming is becoming increasingly popular in Bangladesh. Many people spend time on platforms like 12jat during breaks or for entertainment. However, for some, it can become uncontrolled. Building responsible gaming habits makes it much easier to avoid this problem.
Gaming should be a small, enjoyable part of life — not life itself. 12jat wants you to stay healthy and happy.
12jat's responsible gaming policy rests on three core pillars: Awareness, control, and support. We believe that with the right information and the right tools, any player can game responsibly.
Drawing on years of responsible gaming guidance at 12jat, we've put together a set of simple but effective rules. Follow these to keep gaming fun every time:
Remember — gaming at 12jat is a form of entertainment, not an investment. Only play with money you can afford to lose.
Gaming addiction doesn't happen overnight — it builds gradually. Recognizing the warning signs early means you can take action before things escalate. 12jat wants you to stay aware:
| Signs | Level | Do's |
|---|---|---|
| Spending beyond your budget | Mild | Set Your Limits |
| The urge to keep playing after a loss | Mild | Take a Break |
| Lying About Gaming | Moderate | Tell Someone You Trust |
| Skipping work or studies to play | Moderate | Activate Self-Exclusion |
| Playing with borrowed or household money | Severe | Get Help Now |
| Unable to Stop Gaming | Severe | Seek Professional Advice |
If you notice any moderate or severe symptoms listed above, don't wait — contact the 12jat support team. We're here to help, not to judge.
Ask yourself the questions below. If you answer "Yes" to more than three, consider seeking help. This is a simple self-assessment tool developed as part of 12jat's responsible gaming initiative:
Are you spending more time or money on gaming than you planned?
Do you play more the next day to try to recover money you lost?
Have you ever lied to family or friends about your gaming?
Have you skipped work, studies, or family responsibilities to game?
Are you turning to gaming to cope with stress or loneliness?
Do you feel irritable or on edge when you try to stop gaming?
Have you ever placed bets using household money or borrowed funds?
Do you feel anxious or restless when you're unable to game?
If you answered "Yes" to more than 3 questions, use 12jat's self-exclusion tool or speak with our support team — in complete confidence.
12jat offers a range of built-in tools to support responsible gaming. These tools are completely free to use and can be enabled at any time from your account settings:
Set your own daily, weekly, or monthly deposit limits. If you reach your limit, the system will automatically block further deposits.
Once your losses reach a set amount, your session is automatically stopped — an effective way to keep financial losses in check.
Set a maximum duration for each gaming session. You will receive an automatic break notification when your time is up.
Take a self-imposed break for anywhere between 24 hours and 30 days. During this period, login access will be completely disabled.
If you need a long-term break, you can lock your account for anywhere between 6 months and 5 years.
A pop-up message every 30/60/90 minutes will show you how long you have been playing and how much you have spent.
To enable these tools, log in to your account and go to "Settings → Responsible Gaming". Our support team is always on hand if you need assistance.
12jat is strictly for players aged 18 and above. As part of our responsible gaming commitment, we take firm measures to keep minors away from our platform.
A note to parents: if there are children or teenagers in your home, please take the following steps:
If you suspect a minor is using 12jat, contact our support team immediately. We will take prompt action.
You don't have to face a gaming problem alone. Under 12jat's responsible gaming policy, we are always by your side. Asking for help is a sign of courage — not weakness.
Through 12jat, you can access the following support:
12jat Support Email: [email protected] — Reach us via live chat or email. We're always ready to help.
12jat is more than a gaming platform — we are committed to the wellbeing and financial safety of every player in Bangladesh. We take responsible gaming as seriously as we take our business.
Our commitment is to help every user make informed decisions, provide immediate support when a problem is identified, and keep gaming a positive experience at all times.
We believe — Responsible gaming is the best way to play. Gaming is truly enjoyable only when you're in a good place. 12jat is always here for you.
If you reach the red zone, seek help immediately.
The most frequently asked questions about responsible gaming at 12jat.