12jat Privacy Policy — Your data is safe with us

Here is a full account of how your personal data is collected, used, and protected at 12jat. We believe transparency is the foundation of trust.

Last Updated: January 2026
SSL encrypted
Data Secured
No Data Sales

How we protect your data

A quick overview of the core pillars of 12jat's Privacy Policy.

End-to-end encryption

All your data is protected with 256-bit SSL encryption. No third party can access or read your data.

Data Sales Strictly Prohibited

12jat never sells your personal data to third parties. Your privacy is our priority.

Your control

You may request to view, correct, or delete your data at any time.

Secure Data Storage

All data is stored on secure servers and verified through regular security audits.

Cookie transparency

We are fully transparent about what types of cookies we use and why.

Dedicated Support

Our 24/7 Bangla support team is always on hand to help with any privacy-related questions.

01

Introduction & Scope

Welcome to 12jat. This Privacy Policy ("Policy") applies to the 12jat platform and all its services. By visiting the 12jat website, creating an account, or using any of our services, you automatically agree to this Privacy Policy.

12jat's Privacy Policy is designed with Bangladeshi users in mind. We want every user to clearly understand how their data is being used and what steps we take to safeguard their privacy.

This Privacy Policy may be updated at any time. Any changes will be published on this page and registered users will be notified.

If you have any questions about our Privacy Policy, contact our support team. We are always ready to help.

02

What data we collect

12jat collects various types of data needed to improve our services and keep your account secure. Under our Privacy Policy, we collect only what is strictly necessary.

Types of Data Example Reason for Collection
Identity Information Name, date of birth, NID KYC verification
Contact Information Mobile number, email Account management
Financial information Mobile Banking/Nagad Number Transaction Processing
Device Information IP address, browser Security & Fraud Prevention
Gaming history Betting history, wins, and losses Service Improvement & Monitoring

We do not collect any additional or unnecessary data beyond what is listed above. Minimal use of your personal data is a core principle of our Privacy Policy.

03

How Your Information Is Used

12jat uses your data solely for specified purposes. Our Privacy Policy ensures your information will never be used beyond those approved purposes.

  • Account management: For registration, login verification, and account security.
  • Transaction Processing: To process deposits and withdrawals securely.
  • Customer Service: To resolve your issues quickly.
  • Security Assurance: To prevent fraud, money laundering, and unauthorized access.
  • Legal compliance: To comply with applicable laws and regulations.
  • Service Improvement: To improve the user experience.
  • Relevant Offers: To keep you informed of bonuses and promotions based on your preferences.

12jat never sells your data to advertisers or data brokers. This is an unconditional commitment under our Privacy Policy.

04

Data Sharing & Third Parties

12jat does not share your personal data with third parties, except in limited circumstances explicitly stated in our Privacy Policy:

  • Payment Processors: Solely to process transactions with Mobile Banking, Nagad, and Rocket.
  • Legal authorities: In response to a valid request from a court or government authority.
  • Technology Partners: Selected service providers who operate the platform and are held to the same privacy standards.

Before sharing data with any third party, 12jat ensures that they adhere to the same standard of data protection.

12jat will never sell, rent, or exchange your data with third parties for marketing purposes. This is the most fundamental commitment in our Privacy Policy.

05

Cookies & tracking technology

Cookies and similar tracking technologies are used on the 12jat website to enhance your experience. Under our Privacy Policy, we use three types of cookies:

  • Essential cookies: For maintaining login sessions, security verification, and saving language preferences. The site cannot function properly without these.
  • Analytics Cookies: To understand which parts of the site are used most, helping us improve our services.
  • Preference Cookies: To remember your language and display settings, so you do not need to reconfigure them each time you visit.

You can disable cookies at any time from your browser settings, though some site features may become limited as a result. 12jat never uses third-party advertising cookies.

06

Data Retention & Deletion Policy

12jat retains your data only for as long as necessary. The retention periods under our Privacy Policy are outlined below:

  • Account information: For the duration of an active account and 5 years after closure (for legal compliance).
  • Transaction Records: 7 years, in accordance with financial regulatory requirements.
  • Gaming log: 2 years for dispute resolution.
  • Cookie data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.

If you request deletion of your data, all information beyond legal obligations will be permanently deleted within 30 days.

07

Security Measures

12jat protects your data using industry-leading security technology. The following measures are in place under our Privacy Policy:

  • 256-bit SSL/TLS Encryption: All communication between your browser and our servers is secured.
  • Two-Factor Authentication (2FA): An additional layer of security for your account.
  • Regular Security Audits: Periodic verification conducted by external security specialists.
  • Firewall & DDoS Protection: Advanced technology to prevent cyberattacks.
  • Restricted staff access: Only authorized personnel have access to user data.

In the event of a data breach, 12jat will notify affected users within 72 hours and take prompt remedial action.

08

Your rights

Under 12jat's Privacy Policy, you hold the following rights over your personal data:

1
Right of access

You have the right to know what data we hold about you.

2
Right to Rectification

You may request correction of any inaccurate or incomplete information.

3
Right to Erasure

Under certain circumstances, you may request the permanent deletion of your data.

4
Right to Object to Processing

You may object to the use of your data for marketing or profiling purposes.

5
Right to Data Portability

You may request your data in a structured, portable format.

6
Withdraw Consent

You may withdraw your consent to data processing at any time.

To exercise any of the above rights, please contact our support team. We generally process all requests within 30 days.

09

Minor's privacy

12jat is strictly for adults aged 18 and above. Our Privacy Policy explicitly prohibits the collection or processing of data from any minors.

If we discover that data from a minor has been collected inadvertently, that data will be deleted immediately and the account will be closed.

A note for parents: if you believe your minor child has created an account on 12jat, please contact our support team immediately.

10

Policy Updates & Contact

12jat reserves the right to update this Privacy Policy at any time. For any significant changes, registered users will be notified by email or SMS. The date of the latest update will always be shown at the top of this page.

For any questions or requests regarding our Privacy Policy, please get in touch with us:

  • Email: [email protected]
  • Live Chat: Chat button at the bottom right of the website
  • Time: 24 Hours, 7 Days

Our privacy team typically responds to all privacy-related requests within 24 to 48 hours.

Privacy FAQ

Answers to the most frequently asked questions about our Privacy Policy.

Absolutely not. One of the strongest commitments in 12jat's Privacy Policy is that we never sell, rent, or exchange your personal information with any third party. Your data is used solely to provide services to you.

Your payment information is protected with 256-bit SSL encryption. We do not store complete payment details — only the information required to verify transactions. Payments via Mobile Banking, Nagad, or Rocket are fully secure.

Yes. You may request deletion of your data at any time. All data beyond legal obligations (such as transaction records) will be permanently deleted within 30 days. Simply contact our support team to initiate the process.

Yes, 12jat uses cookies to manage sessions and improve site performance. We do not use third-party advertising cookies. You can disable or delete cookies at any time through your browser settings.

Yes. In the event of a data breach, 12jat will notify affected users via email or SMS within 72 hours. Immediate steps will also be taken to minimize damage and restore security.

Play on a Safe & Trusted Platform

Your data is fully secure at 12jat. Open an account today and enjoy gaming with complete peace of mind.

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